Shipping policy
Shipping Policy
At First Dot, we are committed to delivering a streamlined and reliable shipping experience. This Shipping Policy defines the terms associated with order processing, dispatch, delivery timelines, and related operational procedures.
Order Processing
All orders are processed within 24–48 hours of successful placement. Processing times may extend in cases of unforeseen operational challenges, inventory shortages, or peak-season order volumes.
Delivery Timeline
Orders are dispatched from our warehouse in Delhi, India.
Standard delivery windows range between 5–7 business days after dispatch.
Delivery durations may be affected by external factors such as weather conditions, strikes, regional restrictions, or public holidays.
Order Tracking
Once your order is shipped, a tracking link will be shared via Email (to the Email provided at checkout). Customers will receive real-time updates directly through the assigned courier partner.
Special Instructions
If you require specific packaging instructions or delivery preferences, share them at the time of placing your order.
You can reach us at:
Email: contact@myfirstdot.com
WhatsApp: (+91) 83685 69277
For the fastest resolution, WhatsApp communication is recommended.
Shipping Charges
- Shipping on all orders within India.
- Free shipping on orders above ₹699.
- For orders below ₹699, standard shipping charges apply Rs49.
Partially Paid Orders
We maintain a strict, non-negotiable policy:
We do not offer refunds on partially paid payments under any circumstances.
International Shipping
At present, we do not offer international shipping.
Contact Us
For any queries related to shipping, delivery status, or order support, connect with us at:
Email: contact@myfirstdot.com
WhatsApp: (+91) 83685 69277
Our team is available to support you and ensure a hassle-free experience.